Shipping Policy

At Romy Voyage, we aim to deliver your orders quickly, safely, and with care. Please review our shipping policy to understand how we handle deliveries.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation.

• You will receive a confirmation message with your order details once your order has been placed successfully.

2. Delivery Method & Payment

• We currently offer Cash on Delivery (COD) as the payment option.

• Payment must be made in full at the time of delivery.

3. Shipping Timeframes

• Delivery times vary depending on your location. Estimated delivery time will be communicated during order confirmation.

• While we strive to ensure timely delivery, delays may occur due to weather, logistics, or other unforeseen factors.

4. Shipping Charges

• Shipping fees, if applicable, will be displayed at checkout before you complete your order.

5. Delivery Issues

• If you are unavailable at the time of delivery, our delivery partner may attempt redelivery.

• Please ensure that the delivery address and contact details provided are accurate to avoid delays or failed deliveries.

6. Damaged or Missing Items

• If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

• We will review the issue and arrange for a replacement or solution as appropriate.

7. Updates to Shipping Policy

We may update or modify this shipping policy at any time. The most recent version will always be available on our website.

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If you have any questions or concerns about this Policy, please reach out to us at [email protected].